Softech Middle East FZC to offer SolarWinds comprehensive IT management and monitoring solutions to partners and customers in Pakistan
Softech Middle East FZC,
a value-added distributor in the Pakistan and Afghanistan region, has signed a
distribution agreement with SolarWinds, a leading provider
of simple, powerful, secure observability and IT management software. The partnership will enable Softech to provide the entire suite of SolarWinds®
monitoring, observability, and service management products across
Pakistan. Softech,
with its established market presence and extensive network since 1987 across
the region, expands its portfolio with SolarWinds comprehensive observability, IT service
management, and database management solutions designed to accelerate business
transformation in today’s hybrid IT world. It will take charge of distributing
and promoting SolarWinds products across the
Pakistan region along with its valuable partners.
Through a dedicated team
of experts, Softech will enable partners and assist them in ensuring seamless
integration and implementation of the products into end users’ existing IT
infrastructure. To deliver exceptional service, it will organize training
sessions for partners and product sessions for the end users to equip their IT
teams with the knowledge and skills required to leverage the full potential of
SolarWinds products. This investment in training aims to maximize the benefits
a valued partner and customer can derive from this partnership.
Najam Khan, CEO of
Softech, said: “Softech brings more than 35 years of experience helping customers
throughout Pakistan transform their business with the latest market-leading
technologies. The partnership between SolarWinds and Softech aims to enhance
technology offerings to the market of Pakistan, creating a win-win situation
for both companies. This presents a remarkable opportunity for businesses and
organizations seeking top-notch IT management and monitoring solutions as the demand for robust and reliable IT management
solutions continues to rise. First and foremost, all the valued customers in
Pakistan will benefit immensely from gaining access to world-class
observability and high-performing IT management tools provided by SolarWinds.
These products are designed to enhance network visibility, optimize
performance, and bolster overall information security,
ensuring smoother operations and heightened data protection in IT environments.
“We’re delighted to collaborate
with Softech in Pakistan and leverage their local presence and technical expertise,”
said Abdul Rehman Tariq, regional sales director, Middle East, SolarWinds. “We
believe their experienced staff will provide the highest levels of service and
value-added benefits to our partners and customers. We’re looking forward to a
successful and fruitful partnership.”
Moving forward, both
Softech and SolarWinds are dedicated to continuous innovation and plan to
collaborate on future developments and enhancements to address the evolving
needs of the Pakistani market, providing cutting-edge product solutions designed
to drive business efficiency and productivity, including:
1.
Observability: The SolarWinds Platform is the industry’s only
unified monitoring, observability, and service management platform. It’s the
foundation for a new generation of SolarWinds observability solutions and
provides the architecture on how to solve observability challenges for
customers.
2.
Network
Management: Network management
tools, from configuration and traffic intelligence to performance monitoring
and topology mapping, to readily see, understand, and resolve issues. An
integrated, multi-vendor approach that’s easy to use, extend, and scale to keep
distributed networks optimized.
3.
Systems
Management: Comprehensive server
and application management that’s simple, interoperable, and customizable from
systems, IPs, and VMs to containers and services. Optimize resource usage and
reduce MTTR with powerful monitoring, discovery, dependency mapping, alerting,
reporting, and capacity planning.
4.
Database
Management: Monitor, analyze,
diagnose, and optimize database performance and DataOps that drive your
business-critical applications. Unify on-premises and cloud database
visibility, control, and management with streamlined monitoring, mapping, data
lineage, data integration, and tuning across multiple vendors.
5.
IT Service
Management: Modernize your service
desk with intelligent and automated ticketing, asset, configuration, and
service-level agreement (SLA) management; a knowledge base; and a self-service
portal with secure remote assistance. SolarWinds offers an easy-to-use IT
service management (ITSM) platform designed to meet customers’ service
management needs to maximize productivity while adhering to ITIL best
practices.
6.
Application
Management: Ensure user experience
with unified performance monitoring, tracing, and metrics across applications,
clouds, and SaaS. Robust solutions offering rich visualization, synthetic and
real user monitoring (RUM), and extensive log management, alerting, and
analytics to expedite troubleshooting and reporting.
7.
IT Security: Reduce attack surface, manage access, and improve
compliance with IT security solutions designed for accelerated time to value
ranging from security event management, access rights management, identity
monitoring, server configuration monitoring and patching, and secure gateway
and file transfer.
To help kick-start the new
partnership, Softech is participating at the Information Technology & Telecom Show (ITCN Asia) in Karachi, Pakistan, to
showcase SolarWinds observability products, services, and programs to Softech
partners and their customers from the public and private sectors.
Visit Softech during this action-packed
event at Karachi Expo Center from August 31 to September 2, 2023, booth A01/A02.
If you would like to arrange meetings on the booth with us in
advance of the trade fair, please send us an e-mail to sales@softechms.com or book your meeting at Registration Form.
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